LAS LLAVES DE ORO Archives

Beyond “I Just Google It”: The True Art of Concierge Service

In this episode from the le Luxure podcast we champion the expertise of seasoned concierges, contrasting their deep knowledge and extensive networks with the limitations of technology-only approaches. The articles emphasize the...

LE LUXURE AND THE TRUE ART OF CONCIERGE SERVICES

Beyond “I Just Google It”: The True Art of Concierge Service

Beyond “I Just Google It”: The True Art of Concierge Service. At le Luxure, we are proud members of the Mallorcan chapter of Les Clefs d'Or. Why the “flex,” you might ask?...

le Luxure’s Response to Imitation

le Luxure, a Mallorca-based luxury concierge and consulting firm, distinguishes itself from imitators by emphasizing the experience and expertise of its highly-trained concierges. The company's internal memo highlights its commitment to originality...

Starting a Hospitality Business in Mallorca mp3 image

All the Amazing Things Your Concierge Can Do for You

When you think of a hotel concierge, perhaps you imagine a stylish, suit-clad professional in a glamorous New York boutique hotel somehow scoring tickets for a sold-out Broadway show. The ticket-seeking guests,...

The Essential Role Of The Concierge In Luxury Hospitality And The Magic Behind Les Clefs Dor

When you think of luxury hospitality, what comes to mind? Opulent rooms, exquisite dining, and perhaps, the golden emblem of “Les Clefs d’Or” on the lapel of a dedicated concierge. At le...

The Essential Role of the Concierge in Luxury Hospitality: The Magic Behind Les Clefs d’Or

When you think of luxury hospitality, what comes to mind? Opulent rooms, exquisite dining, and perhaps, the golden emblem of "Les Clefs d'Or" on the lapel of a dedicated concierge. At le...

Report on the Third Educational Day for the Balearic Delegation of Les Clefs d’Or/Las Llaves de Oro

Las Llaves de Oro. The Balearic Delegation of Les Clefs d’Or, known locally as Las Llaves de Oro, recently convened for its highly anticipated third Educational Day at the luxurious 5-star Hotel...

All the Amazing Things Your Concierge can do for you

The Concierge (Part II)

A memorable concierge experience is the cornerstone of cultivating unwavering guest loyalty. When guests receive exceptional service, they are not just satisfied; they are delighted and often transformed into passionate brand advocates....

The Concierge (Part I)

The luxury concierge. In the realm of luxury hospitality, the concierge stands as an unsung hero—a silent orchestrator of seamless experiences, a guardian of guest satisfaction, and a master of the extraordinary....