Beyond “I Just Google It”: The True Art of Concierge Service. At le Luxure, we are proud members of the Mallorcan chapter of Les Clefs d'Or. Why the “flex,” you might ask?...
When you think of luxury hospitality, what comes to mind? Opulent rooms, exquisite dining, and perhaps, the golden emblem of "Les Clefs d'Or" on the lapel of a dedicated concierge. At le...
Las Llaves de Oro. The Balearic Delegation of Les Clefs d’Or, known locally as Las Llaves de Oro, recently convened for its highly anticipated third Educational Day at the luxurious 5-star Hotel...
If you’ve ever wondered about the golden crossed-keys pins that some hotel concierges in Mallorca (and around the world) wear on their jacket lapels, read on to find out more about this...
When you think of a hotel concierge, perhaps you imagine a stylish, suit-clad professional in a glamorous New York boutique hotel somehow scoring tickets for a sold-out Broadway show. The ticket-seeking guests,...
A memorable concierge experience is the cornerstone of cultivating unwavering guest loyalty. When guests receive exceptional service, they are not just satisfied; they are delighted and often transformed into passionate brand advocates....
The luxury concierge. In the realm of luxury hospitality, the concierge stands as an unsung hero—a silent orchestrator of seamless experiences, a guardian of guest satisfaction, and a master of the extraordinary....